Vision and Values
We want to create beautifully engineered and carefully considered buildings that help to shape the future of British architecture. We want to inspire generations to come, through socially responsible and ethical design. We want people to be proud to own, live in or work within one of our buildings. We want to leave a legacy.
We put the client first and act with integrity - Our clients’ needs are at the heart of every decision we make. We ensure those decisions are ethical and align with our professional codes of conduct. We give clients all the information they need to make good quality and informed decisions while acting fairly in all judgements we make.
We listen and act with compassion - We listen to our clients and the project stakeholders to ensure that our egos do not lead the design process. We take on-board the advice of others and use it to better the project, increasing the value embedded within the end product, while supporting clients through difficult decisions.
We are tenacious and add value to the design process - We work hard within the design team, whether it be formed of in-house specialists or external consultants, to never accept the status quo and always bring value to the design process. We challenge ourselves and our counterparts to exceed our clients’ expectations while holding the relevant parties to account.
We are inclusive and safeguard the future – We consider the needs of future generations, local communities, and different groups within society. We ensure that our projects can adapt with our clients’ ongoing needs and are sensitive to environmental concerns. Our knowledge-base is updated regularly through a robust continued professional development programme.
We have substance and style - Our designs are well considered spatially to benefit the living or working standards of the end user. High design is of the greatest importance, but we will not sacrifice substance for style.
It is said that good buildings come from good clients; so we have developed a process that helps you make key decisions that drive the project while using our expertise to guide you through to completion.
Following the latest RIBA plan of works as a guide; your project will start with a briefing document that is formulated from our initial meeting. Once a fee has been agreed, design work is undertaken and the project is developed to include your needs and reflect your budget. We undertake all statutory planning and regulation works, provide advice on health and safety and help to find other design team members to complement the project.
After all applications are approved, as lead designer, we will produce a detailed package of information in order to tender projects and find the correct contractor or negotiate build prices. Beyond this stage we manage the relationship between you and your contractor, administer the contract throughout construction and see the project out to completion; when we will ensure that the building is built to your requirements.
Where ever possible, we try to manage client expectations in line with their budgets and proactively help to overcome issues that may arise throughout the process.
Data Privacy Notice | Prospective Clients
When you contact us as a prospective client, we will ask you for your name, telephone number, email address, the site address, your postal address, your construction budget, your project aspirations, and any drawings you may want to send us.
Why do we ask for this information and what is it used for?
We ask for this information so that we understand you, as a prospective client, and what you are wanting us to help you achieve. We may use your information as part of a statistical analysis, but we will never publish data in a way that is recognisable as you.
How is this information stored?
All prospective client information and communications are entered into our business systems as specified in our Data Protection Policy. Please note all calls with Matchbox Architects Limited may be recorded for training, security and monitoring purposes.
Who do we share this information with and why?
We do not share this information with any third party.
How long do we keep this information for?
We keep this information for three years from the date of final communication in respect of your latest enquiry, unless you ask us to destroy it before this time. Please contact our Data Protection Lead firstname.lastname@example.org if you need us to update your personal information.
What rights you have
The Data Protection Act gives you the right to find out what information we store about you by writing to us. we are legally required to give you a copy of the information if you request this and we may make a small charge of no more than £10.
If you are unhappy with any aspect of how we have collected and/or used your information, in the first instance we ask that you raise your concern with our Data Protection Lead email@example.com You can also report concerns to the Information Commissioner’s Office https://ico.org.uk/global/contactus
If you are a consultant that would like to work with us, please do make contact. We work all over the country and are always looking for good quality team members who can bring value to our projects and work well with our clients. We are committed to developing good working relationships throughout the industry and pride ourselves on the product that we produce. If you have a similar ethos, we would love to have you on board and welcome the opportunity to work with you.
Equally, if you are a contractor that would like to tender for future projects, don't be shy! Come and see where we are and what we do. Bring a portfolio of work and chat to us about the types of projects that you enjoy working on and we would be happy to include you in any future suitable tenders.
We never use recruitment agencies; so if you are interested in joining our team, the only way is to send us your CV and portfolio directly. We don't always have a position available, but we do always keep hold of good quality candidates for when opportunities arise.
If you think that you would like the challenge of working in an interesting and dynamic practice environment, we would love to discuss how your career might develop within mba*.
NOTICE TO THIRD PARTY AGENCIES:
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, we will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to the property of mba*.